Claims

How to make a claim.

For Europesure policies with policy numbers commencing LB200xxx, ES2xxxx-xxxxx or ES3xxxx-xxxxx

Please contact:

Cega Group Claims Charles Taylor (CEGA),
PO Box 1124
Portsmouth
PO1 9XY
United Kingdom

Tel: +44 (0) 1243 976 250 (UK time 9.00 to 17.00 – Monday to Friday)

Email: ClaimsService@cegagroup.com

You should tell them You have a Europesure travel insurance policy and give them the Contract number and the certificate number shown on Your Schedule of Insurance

For Europesure policies with policy numbers commencing LB100xxx

Please contact:

Rightpath Claims,
P.O. Box 6430,
Basildon,
Essex
SS14 0QT,
United Kingdom

You can register your claim online at: https://europesure.rpclaims.com

Or by Email at: claim@rpclaims.com

Or by Telephone at: + 44 (0) 208 667 1600

When you call them, tell them you have a Europesure Policy and quote Scheme Reference A04943

You will also be asked for the Contract Reference and your certificate number, both of which can be found on your Schedule of Insurance